Privacy Policy

At Rig Mentor, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

When you interact with our website or services, we may collect the following information:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.

• Account Information: Login credentials, order history, and service requests.

• Device Information: IP address, browser type, operating system, and device information.

• Usage Data: Pages visited, time spent on the website, and interaction with features.

2. How We Use Your Information

We use your information for purposes including:

• Processing orders and delivering products or repair services.

• Managing your account and providing customer support.

• Sending promotional offers, newsletters, or service updates (only if you opted in).

• Improving our website, services, and user experience.

• Preventing fraud and ensuring security of transactions.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Information may be shared in the following circumstances:

• With trusted service providers (couriers, payment gateways, repair partners) to process orders and services.

• When required by law enforcement or legal obligations.

• In connection with a business transfer, merger, or acquisition.

4. Cookies and Tracking

• Our website may use cookies and tracking technologies to enhance user experience and analyze site traffic.

• You can manage or disable cookies via your browser settings, but some features may not function properly.

5. Data Security

• We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.

• While we strive to secure your data, no method of transmission or storage is 100% secure.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data.

• Opt-out of marketing communications at any time.

• Request information on how your data is used.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.