RigMentor Terms of Service

1. Introduction
Welcome to RigMentor! By accessing or using our website (www.rigmentor.in), you agree to these
terms of service.
These terms govern your use of our platform, including the purchase and sale of products, repair
services, and trade-in transactions.

2. Acceptance of Terms
By accessing or using RigMentor, you confirm that you are at least 18 years old or accessing the
site under the supervision of a parent or guardian.
If you disagree with these terms, you may not use our services.

3. Modifications to Terms
We reserve the right to update or modify these terms at any time without prior notice. Please review this page periodically for changes.
Your continued use of the website signifies your acceptance of the updated terms.

4. Services Offered
– Product Sales: We deal in a wide range of used, refurbished, and pre-owned computer-related products, including hardware, accessories, and peripherals.
– Repair Services: We offer repair services for a variety of electronic and computing devices.
– Trade-In Services: We purchase used or pre-owned electronic products and accessories at competitive prices.

5. Product Condition
– All used, refurbished, or pre-owned products are inspected and tested for functionality before being listed for sale.
– Product conditions may vary and will be clearly stated in the product description. Customers are encouraged to review all product details carefully before purchase.

6. Payment and Pricing
– Prices listed on the website are in INR and are subject to change without prior notice.
– Accepted payment methods include [add payment methods here].
– Payment must be made in full before the product is shipped or services are rendered.

7. Return and Refund Policy
Please refer to our detailed Return and Refund Policy for information on returns, replacements, and
refunds.

8. Repair Service Terms
– Repair service timelines may vary based on the complexity of the issue and the availability of parts.
– Repairs are guaranteed for a specific period (e.g., 30 days), which will be communicated upon service completion.
– Customers are responsible for the shipping cost to send products to RigMentor for repair.

9. Trade-In Program
– Items submitted for trade-in must meet the agreed-upon condition as per the initial evaluation.
– RigMentor reserves the right to re-evaluate and adjust the trade-in price upon inspection of the received item.
– Payment for trade-in items will be processed within [add payment timeline] after approval.

10. Shipping and Delivery
– We aim to ship products within [2 business days] of receiving payment.
– Shipping timelines may vary based on location. Customers are responsible for ensuring accurate shipping information.

11. Limitation of Liability
– RigMentor is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.
– Users are responsible for the proper use and maintenance of the products purchased from RigMentor.

12. Intellectual Property
– All content on the website, including text, images, and logos, is the property of RigMentor and is
protected under intellectual property laws. Unauthorized use is strictly prohibited.

13. User Responsibilities
– Users must provide accurate information during registration, purchase, or trade-in transactions.
– Users must not misuse the website for fraudulent activities or attempt unauthorized access to our systems.

14. Governing Law
These terms are governed by the laws of [your jurisdiction, e.g., India], and any disputes will be resolved in the courts of [your city/state].

15. Contact Information
For any questions or concerns regarding these terms or our services, please contact us:
– Email: support@rigmentor.in
– Phone: [+91 7217614765]